Hi Trudy,
Can you please ensure that you are using the latest version of Auctonic. This can be downloaded from
http://www.auctonic.com/downloads/download.html.
The latest version is 1.27.
Please download again and then run RunAuctonic.jar by double clicking on it.
You should see version 1.27 at the bottom left of the main screen.
There have been a number of modifications and we have added custom item specifics. The picture handling has also been speeded up considerably.
If this does not allow you to list then please let me know and I will take a further look at what is happening.
Regards,
Zoe